Invoices

How Do I Find Invoices For Transactions on Voices?

Invoices (formerly called Receipts) for your jobs, additional payments, and plan subscriptions can be found by navigating to your ‘Billing History.’ Your ‘Billing History’ can be accessed from the ‘Me’ dropdown in the top navigation bar when you're logged in to your Voices account. 

All of your transactions will appear here and you can select each one to view the payment details. If you do not see any transactions when you visit this page, it means you have not yet had any transactions, or you may need to adjust the ‘Date Range.' You can select ‘All Time’ and then ‘Apply’ to see all of your transactions. If you are looking for a transaction from a specific period in time, you can select a date range or one of the three ‘Quick Dates’:

  1. This Month
  2. This Year
  3. All Time

You can also search job-related transactions by the Job Number or name of the talent who worked on the job. Alternatively, you can filter transactions by their type or payment status (Paid/Unpaid/Overdue):

  • Add-Ons
  • Hired Talent
  • Paid
  • Unpaid
  • Union Postings
  • Subscriptions 

To adjust the number of transactions you see on the page, you can select to see either 10, 25, 50, or 100 results by selecting the number filter at the bottom-right corner of the page, above the footer and below the Results number. 

Once you have found the transaction(s) you are looking for, you can click ‘View’ to see the full invoice or print the invoice.

You can also download the invoice with the one-click PDF functionality for any transaction that has taken place after October 6, 2021.

Finally, you can download your Billing History by selecting ‘Download CSV.’ The .csv will include the transactions you have selected to be displayed at the time of download.
 

What Information Is Included in an Invoice?

Invoices on Voices can contain the following detail:
  • Invoice #
  • Transaction Date
  • Release Date
  • Milestone #
  • Terms (when the invoice is due)
  • VAT #
  • Purchase Order #
You'll have the option to add this information to the Billing Information section of your Account Settings to ensure that the information you'd like included is in each and every invoice. The Job Payment form will also have the option to add information.

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Properties

Article Number
000001935
First Published
10/01/2021 13:20
Last Modified
10/07/2021 08:11
Audience
Client
Category
All (Client)
Channel
Public Knowledge Base

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