What is SurePay™?
SurePay™ is our proprietary payment protection service, developed with both clients and talent in mind to ensure all jobs completed on Voices provide a secure and safe experience for all.
Upon hiring, the client’s payment is held in our SurePay™ account while the talent records the final files. Once files are uploaded and the client is satisfied with the completed work, funds are released to the talent.
How does SurePay™ work?
That’s it! By the end of your journey, you’ll have successfully hired a professional voice over talent. We hope you will enjoy your experience working with some of the best voice talent in the world while completing your job quickly and securely using the award-winning Voices web service.
I wish I had found out about your services sooner, but I found you and I’m super delighted! Your company is a great tool for anyone who is in need of voice over talent. Very easy to navigate, and very secure. I love that you don’t pay until you are happy with the recording.
“Your SurePay™ service is such a helpful feature in managing a booking. An additional level of peace of mind for both the client and talent.”
“I particularly appreciate the SurePay™ system, as it can often be a gamble working with overseas clients as to whether or when I shall be paid. Voices takes the worry out of that part of my job.”
Frequently Asked Questions
Yes, our SurePay™ payment system guarantees payment in the preferred method that you selected in your Billing Preferences.
Every Friday payment is released for work completed that week.
If I’m not satisfied with the work submitted by a talent, will the funds for the project still be released?
No, a client must approve the work submitted before payment is made.
A client can authorize the release of payments held by Voices once the work has been submitted and approved. If the client neglects to release the funds, they will still be released 14 days after the delivery date set in the agreement.